Terms of service

# Terms & Conditions -- House of Mora

## Overview

Welcome to House of Mora. The terms "we", "us" and "our" refer to House of Mora. House of Mora operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). House of Mora is powered by Shopify, which enables us to provide the Services to you.

By accessing or otherwise using [www.houseofmora.com](https://www.houseofmora.com) (and any associated mobile application), you agree to be bound by these Terms & Conditions ("Terms") together with our Privacy Policy. If you do not agree to these Terms, you should not use or access our Services. We reserve the right to change any part of these Terms at any time, and your continued use of the Services after changes are posted constitutes your acceptance of those changes.

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## 1. Access and Account

By agreeing to these Terms, you represent and warrant that you are at least 18 years of age, or are accessing the Services with the permission and supervision of a parent or legal guardian.

To use the Services - including browsing our store or purchasing products - you may be asked to provide information such as your email address, billing, payment, and shipping details. You represent that all information you provide is accurate, current and complete.

You are solely responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to any other person.

House of Mora reserves the right to refuse service to any individual at its sole discretion, without limitation, if we believe a user's conduct violates applicable law or is otherwise harmful to the Services.

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## 2. Our Products

We make every effort to accurately represent our products. However, colors and product appearance may vary depending on your device and screen settings. We do not warrant that products will meet your expectations or match their depiction on our site exactly.

Product descriptions are subject to change at any time without notice. We reserve the right to discontinue any product, or to limit quantities offered to any person, region, or jurisdiction, at our discretion.

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## 3. Orders

Placing an order is an offer to purchase, not a guaranteed sale. We reserve the right to accept or decline any order for any reason. Your order is not accepted until we confirm it, and payment must be received and processed before acceptance is final. Please review your order carefully -cancellation requests may not be accommodated once an order is accepted. If we cancel or modify your order, we will attempt to notify you via the email, billing address, or phone number provided at checkout.

Returns and exchanges are handled solely in accordance with our Refund Policy.

You represent that your purchases are for personal or household use only, and not for commercial resale or export.

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## 4. Prices and Billing

Prices, discounts, and promotions are subject to change without notice. The price charged is the price in effect at the time your order is placed, as shown in your order confirmation. Posted prices exclude taxes, shipping, handling, customs, or import charges unless stated otherwise.

You agree to provide accurate and current payment information and to promptly update it as needed. You represent that (i) your payment details are true and complete, (ii) you are authorized to use the payment method provided, (iii) charges will be honored by your card issuer, and (iv) you will pay all charges incurred at the posted prices, including applicable taxes and shipping.

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## 5. Shipping and Delivery

Delivery times are estimates only and are not guaranteed. We are not liable for delays caused by shipping carriers, customs processing, or events outside our reasonable control. Once products are transferred to the carrier, title and risk of loss pass to you.

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## 6. User Reviews, Photos & Comments

Anything you post or submit to House of Mora — whether on our website, mobile app, blog, or social media (including tagging us or using any House of Mora branded hashtag) — will be treated as public and non-proprietary.

By submitting photographs, reviews, comments, or other content, you grant House of Mora a royalty-free, worldwide, perpetual, irrevocable, and transferable right to use, copy, distribute, publish, and modify such submissions for any purpose, including commercial use. We may also use the name you submit alongside your content. You represent and warrant that you own or control all rights to any content you submit, and that it does not violate any third party's rights.

We may, but are not obligated to, monitor, edit, or remove any user submission that we determine, at our sole discretion, to be unlawful, offensive, or otherwise objectionable.

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## 7. Intellectual Property

All graphics, images, text, product photography, and content on the House of Mora website, blog, and mobile application are owned by House of Mora, its affiliates, or licensors, and are protected under applicable copyright, trademark, and intellectual property laws.

These Terms grant you a limited, revocable, non-exclusive license to access and use the Services for personal, non-commercial purposes only. You may not reproduce, distribute, modify, publicly display, or make commercial use of any content from the Services without our prior written consent.

House of Mora's name, logo, and brand assets are trademarks of House of Mora. You may not use these marks — including in meta tags without our express written consent, or in any way likely to cause confusion or disparage the brand.

Shopify's name, logo, and related marks are trademarks of Shopify. All other names, logos, and marks on the Services belong to their respective owners.

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## 8. Optional Tools

We may provide access to tools offered by third parties, which we do not control or monitor. Such tools are provided "as is" and "as available," without warranties of any kind. Your use of any optional third-party tool is entirely at your own risk.

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## 9. Third-Party Links

The Services may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of any third-party site, and accessing such sites is at your own risk. Complaints regarding third-party products or services should be directed to the relevant third party.

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## 10. Relationship with Shopify

House of Mora is powered by Shopify, which enables us to provide the Services to you. Any sales made through our store are made directly with House of Mora. Shopify is not responsible for any aspect of sales between you and House of Mora, including any injury, damage, or loss resulting from purchased products. You release Shopify and its affiliates from all claims arising from your transactions with House of Mora.

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## 11. Privacy Policy

All personal information collected through the Services is subject to our [Privacy Policy](https://www.houseofmora.com/pages/privacy-policy), and certain data may also be subject to Shopify's Privacy Policy. By using the Services, you acknowledge that you have read and understood these policies.

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## 12. Feedback

If you submit ideas, suggestions, or feedback to us, you grant House of Mora a perpetual, worldwide, royalty-free license to use, reproduce, and publish such feedback for any purpose, including commercial use. We are under no obligation to keep feedback confidential, compensate you for it, or respond to it.

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## 13. Errors, Inaccuracies and Omissions

Occasionally, information on the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, or availability. We reserve the right to correct such errors and to update or cancel orders at any time without prior notice, including after an order has been submitted.

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## 14. Prohibited Uses

You agree to use the Services only for lawful purposes. You may not use the Services to: violate any law; infringe on intellectual property rights; harass or harm others; transmit false or misleading information; send spam or unsolicited promotional material; impersonate any person or entity; upload viruses or malicious code; scrape, extract, or use automated tools (including AI/agentic tools) to access the Services; or bypass any security or access-control measures. We reserve the right to suspend or terminate your account at any time if we determine you have violated these Terms.

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## 15. Termination

We may terminate your access to the Services at our sole discretion, at any time, without notice. You remain liable for all amounts due up to the date of termination. Provisions relating to Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, and Governing Law survive termination.

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## 16. Disclaimer of Warranties

The Services and all products offered are provided "as is" and "as available," without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that use of the Services will be uninterrupted, timely, secure, or error-free.

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## 17. Limitation of Liability

To the fullest extent permitted by law, House of Mora, its partners, directors, officers, employees, and affiliates shall not be liable for any indirect, incidental, punitive, or consequential damages — including lost profits or lost data — arising from your use of the Services or any product purchased through them, even if advised of the possibility of such damages.

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## 18. Indemnification

You agree to indemnify and hold harmless House of Mora, Shopify, and our affiliates from any claims, damages, or liabilities (including reasonable attorneys' fees) arising from your breach of these Terms, your violation of any law or third-party right, or your use of the Services.

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## 19. Severability

If any provision of these Terms is found unlawful or unenforceable, that provision will be enforced to the maximum extent permitted, and the remainder of the Terms will remain in full effect.

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## 20. Waiver; Entire Agreement

Our failure to enforce any provision of these Terms does not constitute a waiver. These Terms, together with any policies referenced herein, constitute the entire agreement between you and House of Mora regarding use of the Services.

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## 21. Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign or transfer these Terms without restriction.

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## 22. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which House of Mora is headquartered, and you consent to the exclusive jurisdiction of the courts located therein.

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## 23. Changes to These Terms

We may update these Terms at any time by posting changes to our website. It is your responsibility to review these Terms periodically. Continued use of the Services after changes are posted constitutes your acceptance of the revised Terms.

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## 24. Contact Information

Questions about these Terms should be sent to:

House of Mora
Email: houseofmora24@gmail.com
1st Floor 6 Maruti Colony, Murli Mansion, Diggi Malpura Road, R K Public School, Sanganer, Jaipur, Rajasthan, 302029
+91 63766 36250