FAQ
How do I place an order?
Shop directly through our website or contact us.
What payment methods are accepted?
We accept credit/debit cards, UPI, Razor pay, and bank transfers.
Where do you ship?
We deliver within India and internationally.
What is your return policy?
Returns are accepted for defective or damaged items only. Contact us within 24 hours of delivery.
Can I exchange a product?
Yes, exchanges are available for size issues or defective items. Contact us within 48 hours of delivery.
What is the estimated delivery time?
Domestic: 3–5 business days
International: 7–12 business days
Is Cash on Delivery (COD) available?
COD is available only for orders within India.
How can I track my order?
Once your order is shipped, you’ll receive an email with a tracking number and a link to track your shipment.
Do you offer express shipping?
Yes, express shipping is available for an additional charge. Contact us for details before placing your order.
How can I contact customer support?
You can reach us via:
Email: support@houseofmora.in
Phone: +91-6376636250 (available Monday–Saturday, 10 AM–6 PM)
Shop directly through our website or contact us.
What payment methods are accepted?
We accept credit/debit cards, UPI, Razor pay, and bank transfers.
Where do you ship?
We deliver within India and internationally.
What is your return policy?
Returns are accepted for defective or damaged items only. Contact us within 24 hours of delivery.
Can I exchange a product?
Yes, exchanges are available for size issues or defective items. Contact us within 48 hours of delivery.
What is the estimated delivery time?
Domestic: 3–5 business days
International: 7–12 business days
Is Cash on Delivery (COD) available?
COD is available only for orders within India.
How can I track my order?
Once your order is shipped, you’ll receive an email with a tracking number and a link to track your shipment.
Do you offer express shipping?
Yes, express shipping is available for an additional charge. Contact us for details before placing your order.
How can I contact customer support?
You can reach us via:
Email: support@houseofmora.in
Phone: +91-6376636250 (available Monday–Saturday, 10 AM–6 PM)